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Cancellation Policy

For Cancellations please contact us 4 hours in advance. In order to service your vehicle we pick up oil filters and other items to match your vehicle's recommendation. Please be advised that cancellations made up to 4 hours before a scheduled appointment via email, text, phone call will be processed without a penalty. Cancellations made 4 hours or less before an appointment will be subject to a charge of half of the quoted service rate. This includes appointments where our service provider is unable to access the property, is turned away, or the client is not reachable / unavailable. If On The Spot Oil Changes cancels an appointment with less than 48 hours notice], a new appointment will be scheduled without penalty to the client, subject to availability. A $10 deposit is required to book service.

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