FAQ

Hours of Operation:

Normal hours are 8 am to 10 pm

We do offer additional schedules for emergencies and company fleet vehicles. Please contact us for more information

What areas of the AZ Valley do we cover?

We will drive to most Maricopa County areas (Scottsdale, Tempe, Phoenix, Peoria,  Glendale, Goodyear, Tolleson, Avondale and Buckeye).

What Oil do we use?

We use the correct viscosity of oil for your vehicle that is recommended by your car's manufacturer. We do offer full Synthetic oil if requested for an additional cost.

Will your driveway, parking space have oil spills?

Our technicians come prepared with ground protection and proper gear to avoid any spills. Our focus is to make sure the service area is left how we found it. We follow all the requirements for safety and environmental regulations. 

 

Old oil filters and old Oil, where does it go?

All of the waste is recycled by  state-registered recycle center 

Are we insured?

Yes, our vehicles are fully covered, and we also have "Garage Keepers" insurance which covers your vehicle and your property while we service.

Who needs to be there during service?

We only require access to the vehicle, and keys. We schedule call to meet you with your vehicle. Once the service is complete, we call you to meet us back at your vehicle. If you need to make special arrangements, you can speak with our service consultants. 

How do you pay for service?

Debit Card, Credit card or cash. We use a secured system through Square.com Fleet accounts can be set up with monthly billing. No checks accepted at this time. Sales tax (8.6%) is applied after service is completed

Does weather affect your scheduled appointment?

For the protection of your engine and the safety of our technicians, we will ask to reschedule to another time, during severe rain or heavy sand storms

Cancellation Policy:

Once you book an appointment we require 24 hour notice to cancel a service. Our technician schedules your appointment and purchases the specific tools, supplies that matches your specific filter or parts for your vehicle. Failure to provide us 24 hour notice: will have a $35 cancelation fee.  

Do we offer any other services?

Other than oil changes for standard vehicles and fleet service, On The Spot Oil Changes also offers: Brake Flushes,  Power Steering Flushes and Battery Replacement, scan check codes

For additional services please contact our service consultant

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©2018 by On The Spot Oil Changes LLC.